Success Spoken Here

A Young Person's Guide to the Customer-Facing Workplace

• Introduction
• Part I: First Job Success
• Part II: Hospitality Spoken Here
• Buy the Book

- Two Books in One -

Part I: First Job Success: Land a great first job—then impress everyone starting on day one.

Part II: Hospitality Spoken Here: Enhance your impact at work—learn to host customers, instead of merely waiting on them.

- Background -

I wrote this book to help young adults:

1. Identify and obtain a great first job
2. Enhance their impact and satisfaction at work

Meanwhile, I sincerely believe that many older adults will find much of the material informative as well. Small business owners, managers, and adult staff will all find helpful advice within.

- Who Should Read this Book -

• High school and college students
• Parents
• Supervisors
• Small business owners
• Customer-facing employees of all ages

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Part I >